Privacy Policy

Privacy Policy

At Jackie Jackpot Casino, we are committed to protecting the personal information and online security of our users. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform.

Collection of Personal Information

We may collect certain types of personal information from you when you create an account or interact with our platform. This includes:

Account registration information: We require basic account information such as username, password, and date of birth to ensure a secure user experience.
Device and browser information: Our platform collects device-specific data (e.g., operating system type, language preference) and browser-related information (e.g., version number, screen resolution).
Usage analytics and behavioural data: We collect general usage patterns such as game selections, interaction times, and user behaviour to enhance the overall experience.
Cookies and tracking technologies: Jackie Jackpot Casino uses cookies and other web-based tools for a variety of reasons including personalizing your visit, identifying preferences, or gathering data on platform use.

Storage and Retention

We securely store all collected information in accordance with our internal guidelines. The following are some guidelines about how long we retain certain types of user data:

Personal identifiable information: We typically keep this type of info for a period up to three months after account deletion or last activity.
Usage analytics and behavioural data: Generally kept on an as needed basis in order to further improve the platform and service provided.

Security

To ensure that your account remains secure:

Our platform is protected by multiple layers of security measures designed to detect fraud, prevent unauthorised access, or any other malicious activity.
When you log into our services, we generate a session key which becomes inactive after 20 minutes of inactivity. You'll need to re-enter your credentials on subsequent visits.
Users have the right to change and delete stored personal information from their accounts as specified under our Privacy Policy.

User Rights

If you wish to:

Update or correct: Your account details can be updated by visiting our site's edit profile section, and corrections can be submitted in writing via a support ticket.
Delete your data: Upon closing your Jackie Jackpot Casino user account we will remove all relevant personal info from view with a retention period of up to three months for record-keeping purposes.